Drake Parker
About Drake Parker
Drake Parker is a Service Desk Analyst at Frontline Managed Services, where he has worked since 2021. He holds a Bachelor of Business Administration from the University of North Carolina at Greensboro and has experience in various roles, including security and business ownership.
Work at Frontline Managed Services
Drake Parker has been employed as a Service Desk Analyst at Frontline Managed Services since 2021. In this role, he focuses on providing technical support and solutions to enhance IT operations. His responsibilities include troubleshooting issues and ensuring the delivery of effective IT services. Parker is committed to expanding his technical expertise, which aligns with the company's goal of implementing impactful IT solutions.
Education and Expertise
Drake Parker earned a Bachelor of Business Administration (BBA) from the University of North Carolina at Greensboro, where he studied Business, Management, Marketing, and Related Support Services from 2010 to 2014. This educational background provides him with a solid foundation in business principles, which he applies in his current role in IT support. His ongoing pursuit of technical knowledge reflects his dedication to professional growth.
Background
Before joining Frontline Managed Services, Drake Parker worked in various roles that contributed to his diverse skill set. He served as a Security Officer at P&G Security, Inc. from 2020 to 2022 in the Raleigh-Durham-Chapel Hill Area. Additionally, he was a Business Owner at Flowers Foods & Subsidiaries for 10 months in 2018-2019 and worked as a Dock Associate at Southeastern Freight Lines from 2014 to 2018. These experiences have shaped his resourcefulness and adaptability.
Achievements
Drake Parker is recognized for his resourcefulness, critical thinking, and organizational skills, which have played a significant role in his success as a Service Desk Analyst. His strong commitment to service and flexibility has been evident in his ability to adapt to the fast-paced changes in the IT field. These qualities have enabled him to deliver high-quality work consistently.