Malcolm Jernigan
About Malcolm Jernigan
Malcolm Jernigan is a Service Desk Analyst with experience in various roles at Best Buy, including positions as a Geek Squad Advance Repair Agent and Inventory Specialist. He holds a Bachelor's degree in Computational Media from the Georgia Institute of Technology.
Current Role at Frontline Managed Services
Malcolm Jernigan serves as a Service Desk Analyst at Frontline Managed Services. He has held this position since 2019, contributing to the organization's IT support and service management efforts. His role involves providing technical assistance and support to users, ensuring efficient resolution of service requests and incidents.
Experience at Best Buy
Malcolm Jernigan has extensive experience at Best Buy, where he has worked in various roles. He began as an Inventory Specialist in 2015, serving for 8 months. He then transitioned to the position of Geek Squad Consultation Agent for 5 months in 2016. Following this, he worked as a Geek Squad Advance Repair Agent from 2016 to 2018 for 2 years. Currently, he continues his role as an Inventory Specialist, which he has held since 2018.
Educational Background at Georgia Institute of Technology
Malcolm Jernigan studied at the Georgia Institute of Technology, where he pursued a Bachelor's degree in Computational Media. His academic tenure lasted from 2010 to 2015, providing him with a solid foundation in technology and media.
Professional Development in Greater Atlanta Area
Malcolm Jernigan has developed his career in the Greater Atlanta Area. His roles at Best Buy and Frontline Managed Services have allowed him to gain valuable experience in IT support and inventory management. His ongoing professional journey reflects a commitment to enhancing his skills and expertise in the technology sector.