Sam Wise

Director, Service Desk Operations @ Frontline Managed Services

About Sam Wise

Sam Wise is the Director of Service Desk Operations at Frontline Managed Services, where he has worked since 2021. He holds a Bachelor's Degree in Computer and Information Systems from Saint Louis University and has extensive experience in various roles within the company.

Current Role at Frontline Managed Services

Sam Wise serves as the Director of Service Desk Operations at Frontline Managed Services. He has held this position since 2021, contributing to the company's operations in St. Louis, Missouri. In this role, he oversees the service desk operations, ensuring efficient service delivery and support for clients.

Previous Positions at Frontline Managed Services

Prior to his current role, Sam Wise held several positions at Frontline Managed Services. He worked as a Service Desk Site Manager from 2018 to 2021, managing site operations. Additionally, he served as a Mentor Coordinator from 2015 to 2018, and as a Client Account Manager for a brief period in 2017. He also worked as a Team Lead from 2015 to 2017, where he guided team performance.

Education and Academic Background

Sam Wise earned a Bachelor's Degree in Computer and Information Systems with a focus on Data Analysis from Saint Louis University, studying from 2014 to 2019. He also holds an Associate of Arts (A.A.) degree in Multimedia Communications from Saint Louis Community College-Meramec, which he completed from 2009 to 2013.

Early Career Experience at Caleres

Before his tenure at Frontline Managed Services, Sam Wise worked at Caleres as an Assistant Sales Manager from 2010 to 2015. During this time, he gained valuable experience in sales management while working in Chesterfield, Missouri.

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