Beth Hubbard
About Beth Hubbard
Beth Hubbard serves as the Director of Member Services and Head of Member Relations at FS-ISAC, where she focuses on resolving complex issues and enhancing customer satisfaction. With over twelve years of experience in leading membership departments and a robust background in information technology, she possesses strong leadership and analytical skills.
Work at FS-ISAC
Beth Hubbard has been serving as the Director of Member Services and Head of Member Relations at FS-ISAC since 2010. In this role, she focuses on resolving complex issues and improving customer satisfaction. She also drives operational improvements within the organization, leveraging her extensive experience in member relations to enhance the overall member experience. Her leadership in the membership department has contributed to the success of this global member-driven organization.
Education and Expertise
Beth Hubbard holds a Master of Science in Software Systems Engineering from George Mason University. She also earned a Bachelor of Business Administration in Computer Information Systems from James Madison University. Her educational background supports her over ten years of systems development experience, which encompasses all phases of the software development life cycle. This foundation has equipped her with the skills necessary to address complex technical challenges.
Background
Before joining FS-ISAC, Beth Hubbard worked at IBM as a Systems Engineer and Lead Analyst from 2000 to 2003 in Herndon, VA. She also has experience as a Systems Analyst and Application Developer at AT&T, where she worked from 1993 to 2000, also in Herndon, VA. This extensive background in information technology has provided her with strong analytical skills and a keen ability to solve technical issues efficiently.
Achievements
Beth Hubbard has over twelve years of experience leading the membership department of a global member-driven organization. Her focus on improving customer satisfaction and operational efficiency has been a significant aspect of her career. She possesses strong leadership skills and meticulous attention to detail, which have contributed to her success in her current role and previous positions.