Sebastian Yupanqui
About Sebastian Yupanqui
Sebastian Yupanqui is a Technical Support Specialist at fuboTV in Montreal, Quebec, where he has worked since 2017. He is fluent in English, French, and Spanish, and has a diverse background in customer service and technical support.
Work at fuboTV
Sebastian Yupanqui has been employed at fuboTV as a Technical Support Specialist since 2017. In this role, he is responsible for providing technical assistance and support to customers, ensuring they have a positive experience with the platform. His tenure at fuboTV spans over seven years, during which he has developed a strong understanding of the company's services and customer needs. Based in Montreal, Quebec, Canada, he plays a key role in addressing technical issues and enhancing customer satisfaction.
Previous Employment Experience
Before joining fuboTV, Sebastian Yupanqui worked at ACP Marketing as a Customer Service Representative from 2011 to 2017. His experience in customer service provided him with valuable skills in communication and problem-solving. Additionally, he briefly worked as a Travel Counselor at HRG North America in 2017. Earlier in his career, he was a Crew Member at Booster Juice from 2007 to 2011, where he gained foundational experience in customer interaction and service.
Education and Expertise
Sebastian Yupanqui has a diverse educational background. He studied at Dawson College, where he achieved a diploma in Accounting and Computer Science in 2010. He also attended Concordia University, completing a program in Social Sciences in 2008. Furthermore, he studied at musitechnic, earning a qualification in Music in 2009. His education equips him with a broad skill set that supports his technical support role and enhances his ability to communicate effectively with customers.
Language Proficiency
Sebastian Yupanqui is fluent in three languages: English, French, and Spanish. This multilingual capability allows him to communicate effectively with a diverse customer base, facilitating better service and support. His language skills contribute to his effectiveness in resolving customer inquiries and technical issues, making him a valuable asset in his role at fuboTV.
Technical Skills
Sebastian Yupanqui possesses advanced skills in Microsoft Office applications, including Excel, PowerPoint, and Outlook. These skills are essential for his role as a Technical Support Specialist, enabling him to manage customer data, create presentations, and communicate effectively. Additionally, he has experience in handling insurance sales and claims, showcasing a diverse skill set that extends beyond technical support.