FullStory
FullStory is a Digital Experience Intelligence platform that offers comprehensive user experience insights and features a wide range of tools and integrations for various industries.
Digital Experience Intelligence (DXI) Platform
FullStory offers a Digital Experience Intelligence (DXI) platform designed to provide complete, retroactive, and actionable user experience insights. Key features include Complete Data Capture, Tagless Autocapture, and Tech Stack & Integrations. The platform ensures user data is private by default and covers various tools like Product Analytics, Frustration Signals, Funnels & Conversions, Journey Mapping, Dashboards, User Segments, Session Insights, Session Replay, and Heatmaps to enhance the digital experience of users.
FullStory's Solutions for Mobile Apps
FullStory extends its DXI capabilities to mobile apps, ensuring comprehensive insights into mobile users' experiences. Through features like Tagless Autocapture and Session Replay, FullStory provides detailed analytics without the need for manual configuration, helping teams understand user behaviors and frustrations in real time. These insights help enhance mobile app performance and user satisfaction.
FullStory Resources
FullStory offers a variety of resources to support users in navigating its platform. These include blogs, community discussions, a help center, learning materials, and API resources. Additionally, FullStory hosts deep dives into specific topics, enabling users to maximize the benefits of its DXI platform. These resources are designed to provide comprehensive guidance for users across different industries and use cases.
Global Presence and Events
FullStory maintains a global presence with offices in Atlanta, London, Sydney, Hamburg, and Singapore. The company also hosts various events to engage with customers and industry professionals. These events provide opportunities for networking and learning, helping attendees stay up-to-date with the latest advancements in digital experience intelligence.
Industry-Specific Solutions
FullStory caters to multiple industries, including SaaS, gaming, telecom & media, ecommerce & retail, finance & insurance, and travel & hospitality. The platform provides tailored solutions for teams in marketing, engineering, product management, and customer success, helping them gain actionable insights and improve user experiences. FullStory’s comprehensive feature set is designed to address the unique needs and challenges of each sector.