Amy Bither
About Amy Bither
Amy Bither serves as the Director of Product Operations & Insights at Fullstory, a position she has held since 2024. With extensive experience in product operations and a strong focus on human-centered design, she has previously worked at Pluralsight and Cengage in various leadership roles.
Work at FullStory
Amy Bither currently serves as the Director of Product Operations & Insights at FullStory. She has held this position since 2024, contributing to the company's focus on enhancing product development and customer experience through data-driven insights. In her role, she emphasizes the importance of integrating customer feedback and operational intelligence to inform product strategies.
Previous Experience at Pluralsight
Before joining FullStory, Amy Bither worked at Pluralsight in various roles. She was the Senior Director of Product Operations & Intelligence from 2022 to 2024, where she led initiatives to improve product operations. Additionally, she served as the Director of Customer Feedback for three months in 2022 and as a Senior Business Intelligence Analyst from 2021 to 2022. Her tenure at Pluralsight also included a two-year role as Product Manager from 2019 to 2021.
Career at Cengage
Amy Bither's career includes significant experience at Cengage, where she held multiple positions. She was the Senior Market Development Manager for Platform Research & Initiatives from 2018 to 2019 and the Market Development Manager from 2016 to 2018. Earlier in her career at Cengage, she worked as a Product Development Specialist from 2015 to 2016 and as an Associate Content Developer from 2013 to 2015. Her roles focused on product development and market research.
Educational Background
Amy Bither holds a Bachelor’s degree in English and Pre-law from Gordon College, where she studied from 2007 to 2010. She also completed a Certificate Program in Marketing Strategy at Cornell University. Additionally, she studied English Literature and Language for one year at the University of Oxford, further enhancing her academic credentials.
Professional Philosophy and Approach
Amy Bither advocates for a human-centered design approach in product development. She believes in centering product strategy on both qualitative customer requests and quantitative signals to drive improvements. Her emphasis on collaboration across teams, including product managers, designers, engineers, and data analysts, aims to enhance product development and ensure that products meet users' underlying needs.