Brent Hildebrand
About Brent Hildebrand
Brent Hildebrand is a Principal Program Manager for Digital Customer Success at FullStory, where he has held various roles since 2018. He has a background in customer success and project management, with experience at companies such as Breakthrough Collaborative and Cox Communications.
Current Role at FullStory
Brent Hildebrand serves as the Principal Program Manager for Digital Customer Success at FullStory. He has held this position since 2024, contributing to the company's focus on enhancing customer experiences through digital solutions. His role involves overseeing various initiatives aimed at improving customer engagement and satisfaction.
Previous Experience at FullStory
Brent Hildebrand has extensive experience at FullStory, having worked in several roles since 2018. He started as a Sales Development Team Lead and progressed to Senior Onboarding Specialist, Senior Customer Success Manager, and Manager of Customer Success. His tenure at FullStory reflects a consistent focus on customer success and team leadership, culminating in his current role.
Experience at Breakthrough Collaborative
In 2015, Brent Hildebrand worked as a Teaching Fellow at Breakthrough Collaborative in Cincinnati for a duration of two months. This role involved educational responsibilities, contributing to his experience in mentoring and teaching.
Education and Expertise
Brent Hildebrand earned a Bachelor’s Degree in Industrial Engineering with a Minor in Business Administration from Clemson University. His educational background provides a foundation in engineering principles and business strategies, which supports his professional roles in customer success and program management.
Early Career Experience
Brent Hildebrand began his career as a Process Excellence Co-op at Cbeyond in 2014, where he worked for two months. He also served as a Project Manager at Cox Communications from 2016 to 2018, gaining valuable project management experience in the Greater Atlanta Area.