Elizabeth T.
About Elizabeth T.
Elizabeth T. is a Senior Support Engineer with a strong focus on enhancing user experience through the simplification of complex systems. She holds an MBA from the University of Colorado Boulder and has worked in various support engineering roles since 2010.
Work at FullStory
Elizabeth T. currently serves as a Senior Support Engineer at FullStory, a position she has held since 2022. In this role, she focuses on enhancing user experience by simplifying complex systems. Her contributions aim to create exceptional experiences for users, leveraging her technical support skills and business knowledge.
Education and Expertise
Elizabeth T. earned her Master of Business Administration (MBA) from the University of Colorado Boulder - Leeds School of Business, completing her studies from 2018 to 2020. Prior to her MBA, she obtained a Bachelor of Arts (B.A.) from Judson University, where she studied from 2009 to 2013. Her education provides her with a strong foundation in both business and technical support.
Background
Elizabeth T. has a diverse work history in support engineering and technical roles. She began her career at Judson University, where she worked as a Desktop Support (Student Worker) from 2010 to 2013. She later held various positions at Judson University, including Office Administrator & Desktop Support and Interim Assistant Director of Information Technology. After her time at Judson, she worked at Gloo as a Systems Administrator and Senior Support Engineer before joining FullStory.
Professional Experience
Before her current role at FullStory, Elizabeth T. worked at Gloo from 2016 to 2021, where she served as a Systems Administrator and then as a Senior Support Engineer. She transitioned to FullStory after a brief tenure as a Support Engineer there in 2021. Her experience spans multiple roles in support engineering, showcasing her ability to adapt and thrive in different technical environments.
Membership in Support Driven
Elizabeth T. has been a member of Support Driven since 2020. This community focuses on support professionals and fosters collaboration and knowledge sharing among its members. Her involvement reflects her commitment to continuous learning and improvement in the field of support engineering.