Ira Brown
About Ira Brown
Ira Brown is a Senior Success Manager at FullStory, with a diverse background in customer support and client success roles across various organizations. With strong communication skills and a passion for problem-solving, Brown also enjoys rock climbing and spending leisure time with cats.
Work at FullStory
Ira Brown has been serving as a Senior Success Manager at FullStory since 2022. In this role, Ira focuses on uncovering client problems and finding effective solutions, which is essential for enhancing customer satisfaction and retention. The position requires strong communication skills and attention to detail, both of which are key strengths for Ira.
Previous Experience in Customer Success
Before joining FullStory, Ira held various roles in customer success. Ira worked at Crisp as a Customer Success Manager from 2021 to 2022 and as a Customer Support Specialist from 2020 to 2021. Additionally, Ira was a Client Success Specialist at Twenty Over Ten from 2019 to 2020. These positions contributed to building a robust foundation in customer relationship management.
Academic Background
Ira Brown studied at New Mexico State University, where they earned a Bachelor of Arts in Digital Filmmaking from 2007 to 2011. Following this, Ira pursued a Master of Fine Arts at Florida State University, completing the program from 2011 to 2013. This academic background provides a diverse skill set that complements Ira's professional roles.
Teaching Experience
Ira served as a Lecturer at Penn State University from 2016 to 2019 in the State College, Pennsylvania Area. This role involved imparting knowledge and skills to students, further enhancing Ira's communication and presentation abilities.
Personal Interests
Outside of professional commitments, Ira Brown has a passion for rock climbing. This interest reflects a commitment to physical activity and personal challenges. Additionally, Ira enjoys spending leisure time playing with cats, indicating a preference for engaging with animals.