Jackson Bates
About Jackson Bates
Jackson Bates is a Commercial Account Director with a strong background in sales and customer service, currently working at FullStory in New York. He has extensive experience in the tech industry, having held various positions at Revel Systems and FullStory, and holds a B.B.A. in Marketing and Entrepreneurship from Gonzaga University.
Current Role at FullStory
Jackson Bates serves as the Commercial Account Director at FullStory since 2024, where he has been for 7 months in New York, United States. In this role, he focuses on managing commercial accounts and developing strategies to enhance client relationships. His responsibilities include understanding client needs and providing tailored solutions to improve their experience with FullStory's products.
Previous Experience at FullStory
Before his current position, Jackson held multiple roles at FullStory. He worked as a Senior Account Manager from 2023 to 2024 for 11 months, and as a Senior Account Executive from 2022 to 2023 for 10 months, both in New York. His experience at FullStory has contributed to his understanding of customer needs and the technology landscape.
Career at Revel Systems
Jackson Bates spent four years at Revel Systems in various sales roles. He began as an Outbound Sales Development representative from 2015 to 2016 for 10 months, followed by positions as Associate Account Executive from 2016 to 2017 for 11 months, and as Account Executive from 2017 to 2018 for 1 year. His tenure culminated in his role as Senior Account Executive from 2018 to 2022 for 4 years in San Francisco, California.
Educational Background
Jackson studied at Gonzaga University, where he earned a Bachelor of Business Administration (B.B.A.) with a focus on Marketing and Entrepreneurship, and a minor in Spanish. His studies spanned from 2010 to 2014, providing him with a strong foundation in business principles and marketing strategies.
Early Career Experience
Jackson's early career includes a position as Customer Service at Holland America/Princess Alaska-Yukon Land Operations for 4 months in 2014 in Anchorage, Alaska. He also worked as a Sales Representative at SUREFOOT for 10 months in 2014-2015 in Squaw Valley, California, and as Social Media & Marketing at Global Credit Union for 5 months in 2014 in Spokane, Washington. These roles contributed to his customer service skills and marketing knowledge.