Kiu Hei (Chewy) Chu
About Kiu Hei (Chewy) Chu
Kiu Hei (Chewy) Chu is a Support Engineer currently employed at Fullstory in Sydney, Australia. He has a diverse background in technical support and product specialization, having previously worked at ActiveCampaign and UNSW.
Current Role at FullStory
Kiu Hei (Chewy) Chu currently serves as a Support Engineer at FullStory, a position he has held since 2024. He is based in Sydney, New South Wales, Australia. In this role, he is responsible for providing technical support and assistance to clients, ensuring they effectively utilize FullStory's services.
Previous Experience at FullStory
Before his current role, Kiu Hei worked at FullStory as a Senior Technical Support Specialist from 2022 to 2024. During this two-year tenure, he focused on addressing technical inquiries and enhancing customer satisfaction through effective problem resolution.
Experience at ActiveCampaign
Kiu Hei worked at ActiveCampaign in various capacities. He was a Dedicated Product Specialist for API/Integrations from 2021 to 2022, where he specialized in product support related to integrations. Prior to that, he served as a Product Specialist from 2020 to 2021, contributing to customer engagement and product knowledge.
Educational Background
Kiu Hei studied at the University of New South Wales (UNSW), where he earned a Bachelor of Science in Chemistry from 2017 to 2019. Additionally, he attended Morling College, obtaining a Certificate IV in Ministry in 2014.
Early Career Experience
Kiu Hei's early career included various roles in customer service and education. He worked as a First Year Lab Demonstrator at UNSW for five months in 2019. He also held positions at 9 Degrees Indoor Climbing Gym as Front Desk Staff from 2018 to 2019 and at Little Gem Cafe as a Cafe All-Rounder from 2017 to 2018.