Leigh Griesbach
About Leigh Griesbach
Leigh Griesbach is an Account Executive specializing in commercial sales, focusing on enhancing customer loyalty and retention through actionable insights into digital journeys. With extensive experience in the digital experience intelligence sector, he has held positions at notable companies including FullStory and Zendesk.
Work at FullStory
Leigh Griesbach currently serves as an Account Executive in the Commercial division at FullStory. In this role, he focuses on providing actionable insights into users' digital journeys, aiming to enhance customer loyalty and retention. His responsibilities include guiding organizations through the evaluation process of selecting a top-tier Digital Experience Intelligence (DXI) solution. Griesbach's expertise in data-driven decision-making supports companies in improving their digital experiences across both web and mobile platforms.
Previous Experience at Zendesk
Before joining FullStory, Leigh Griesbach worked at Zendesk as a Commercial Account Executive from 2020 to 2022. During his tenure, he was based in the Madison, Wisconsin area and concentrated on unlocking value in DXI platforms. His efforts were directed towards ensuring sustained return on investment (ROI) and measurable impacts on revenue, customer experience, and retention.
Background in Enterprise Holdings
Leigh Griesbach's career includes significant experience at Enterprise Holdings, where he held the position of Business Rental Sales Executive from 2016 to 2020. He worked in Wisconsin for four years, focusing on sales and customer service within the business rental sector. Prior to this role, he was an Area Rental Manager at Enterprise Rent-A-Car from 2005 to 2016, accumulating eleven years of experience in various management and operational capacities.
Education and Expertise
Leigh Griesbach earned a Bachelor of Arts (BA) degree in Political Science and Government from Illinois State University, where he studied from 1998 to 2001. His educational background complements his professional experience, equipping him with skills to help organizations make informed, data-driven decisions that enhance digital experiences and drive growth.