Mat Friedman
About Mat Friedman
Mat Friedman is a Senior Revenue Operations Analyst at FullStory, with a diverse background in customer success and operations across various companies, including SurveyMonkey and Usabilla. He holds a Bachelor's degree in Business Management and Entrepreneurship from the University of Arizona and is actively involved in the RevOps Co-op community initiative.
Work at FullStory
Mat Friedman currently serves as a Senior Revenue Operations Analyst at FullStory, a position he has held since 2022 in Phoenix, Arizona. Prior to this role, he worked at FullStory as a Senior Customer Success Manager for seven months from 2021 to 2022 and as a High Touch Customer Success Manager for another seven months from 2020 to 2021. His experience at FullStory involves leveraging data and technology to enhance revenue operations and customer success initiatives.
Previous Experience at SurveyMonkey
Mat Friedman worked at SurveyMonkey in various roles. He served as a Senior Customer Success Manager from 2019 to 2020 for one year in New York, where he focused on client engagement and satisfaction. Earlier in 2019, he was a Customer Success Manager for four months. His tenure at SurveyMonkey contributed to his expertise in customer success strategies within the SaaS industry.
Background in Entertainment and Community Engagement
Mat Friedman has a diverse background in the entertainment industry, having owned and operated Revolution Entertainment from 2012 to 2016 in the Tucson, Arizona area. During this time, he took on multiple roles, including Owner, Investor, Master of Ceremonies, and DJ. Additionally, he worked as a Disc Jockey for Revolution Entertainment from 2008 to 2012. His involvement in community initiatives includes being an Assistant Unit Head at the Tucson Jewish Community Center from 2013 to 2014.
Education and Expertise
Mat Friedman earned a Bachelor’s Degree in Business Management and Entrepreneurship from the University of Arizona - Eller College of Management, completing his studies from 2011 to 2015. He also attended St. Gregory College Preparatory, where he completed high school from 2007 to 2011. His educational background supports his professional expertise in revenue operations and customer success, particularly in leveraging web technologies to meet organizational goals.
Involvement in RevOps Co-op
Mat Friedman is a member of RevOps Co-op, a community initiative that provides resources for go-to-market operations professionals. This organization focuses on delivering on-demand expertise, best practice content, educational opportunities, and networking events. His participation in RevOps Co-op reflects his commitment to professional development and collaboration within the revenue operations field.