Samuel Miller
About Samuel Miller
Samuel Miller serves as the Head of Strategy and Operations at FullStory, bringing extensive experience in strategy and operations from various roles in notable companies. He holds a BA in Sociology and Anthropology from Colgate University and an MBA from The Wharton School.
Current Role at FullStory
Samuel Miller serves as the Head of Strategy and Operations at FullStory, a position he has held since 2021. In this role, he is responsible for overseeing strategic initiatives and operational processes within the organization. His leadership contributes to the company's focus on enhancing customer experiences and optimizing business performance. He operates within the New York City Metropolitan Area, where FullStory is based.
Professional Background
Samuel Miller has a diverse professional background in strategy and operations across various organizations. He began his career at e-Dialog as a Campaign Associate from 2009 to 2010. He then transitioned to Custora, where he worked in Customer Insights from 2015 to 2017. Following this, he held multiple roles at GroundTruth, including Director of Growth Strategy, Vice President of Strategy & Operations, and Strategy Manager from 2017 to 2020. Additionally, he worked at Amazon Web Services (AWS) as GTM Strategy for Startups from 2020 to 2021.
Education and Expertise
Samuel Miller earned a Bachelor of Arts degree in Sociology and Anthropology from Colgate University, where he studied from 2005 to 2009. He furthered his education at The Wharton School, obtaining a Master of Business Administration (M.B.A.) with a focus on Marketing, Operations, and Management from 2013 to 2015. His academic background supports his expertise in strategic planning and operational management.
Previous Experience at GroundTruth
At GroundTruth, Samuel Miller held several key positions that contributed to the company's strategic direction. He started as Strategy Manager in 2017, then advanced to Director of Growth Strategy in 2018, and ultimately served as Vice President of Strategy & Operations from 2019 to 2020. His roles involved developing and implementing strategies that drove growth and operational efficiency.
Early Career Development
Samuel Miller's early career included a position at e-Dialog, where he worked as a Campaign Associate for seven months in 2009. This role provided him with foundational experience in marketing and campaign management, which he built upon in his subsequent positions in customer insights and strategy.