Nina Rivera
About Nina Rivera
Nina Rivera is a Loan Transaction Maintenance Specialist at Fulton Bank, where she has worked since 2016. She has a background in banking that spans over a decade, with experience in processing complex loan transactions and ensuring compliance with banking regulations.
Work at Fulton Bank
Nina Rivera has been employed at Fulton Bank since 2016, serving as a Loan Transaction Maintenance Specialist. In this role, she processes and analyzes complex loan transactions, including payment corrections and interest calculations. She manages a pipeline of over 20 loans daily, specifically focusing on 2nd Mortgage Combo loans. Prior to her current position, she worked as a Sales Associate at Fulton Bank from 2014 to 2016, where she gained valuable experience in customer service and banking operations.
Education and Expertise
Nina Rivera completed her education at Kings Manor School in the United Kingdom, where she earned her High School Diploma. Her professional expertise includes ensuring compliance with banking regulations such as TRID, OFAC, AML, CIP, and BSA. She has also developed skills in creating process improvements and training colleagues in a virtual environment, demonstrating her commitment to enhancing operational efficiency within her team.
Background
Nina Rivera emigrated from the United Kingdom to the United States in 2013 to pursue a career in banking. She became a U.S. citizen in 2021. Prior to her tenure at Fulton Bank, she worked at Santander UK as a Customer Service Specialist from 2009 to 2013. During her time in the UK, she handled customer complaints in accordance with Financial Conduct Authority regulations, which provided her with a strong foundation in customer service and compliance.
Achievements
Throughout her career, Nina Rivera has demonstrated a strong ability to manage complex loan transactions and ensure compliance with various banking regulations. She specializes in handling consumer FCRA tasks and updating customer credit reports for bankruptcies. Her experience in processing, researching, and analyzing loan transactions has contributed to her effectiveness in her current role at Fulton Bank.