Quianna Agent Phillips
About Quianna Agent Phillips
Quianna Agent Phillips serves as the Chief Diversity Officer at Fulton Bank, where she has worked since 2018. With a background in banking and leadership, she has held various positions in financial institutions and is currently pursuing a Master of Science in Organizational Leadership at Wilmington University.
Work at Fulton Bank
Quianna Agent Phillips has served as the Chief Diversity Officer at Fulton Bank since 2018. In this role, she focuses on promoting diversity and inclusion within the organization. She collaborates with local retail bank leadership to implement street corner marketing initiatives aimed at client acquisition and enhancing relationships. Her responsibilities also include conducting quarterly and annual performance reviews for team members, working closely with Human Resources to facilitate promotions and salary adjustments.
Education and Expertise
Quianna Agent Phillips is currently pursuing a Master of Science in Organizational Leadership at Wilmington University, a program she has been engaged in since 2020. She has previously studied Project Management at Temple University, completing the program in 2016. Additionally, she holds a Bachelor of Arts in Political Science and Government with a Minor in Spanish from Kutztown University of Pennsylvania, where she studied from 1998 to 2003. In 2009, she also completed a Real Estate program at Polley & Associates Real Estate School.
Background
Before her tenure at Fulton Bank, Quianna Agent Phillips held various positions in the banking sector. She worked at Bank of America as a VP and Banking Center Manager III from 2005 to 2010, and at PNC as a VP and Senior Workplace Commercial Banking Relationship Manager from 2010 to 2015. Following that, she served as VP of Financial Services at Santander Bank, N.A. from 2015 to 2018. Earlier in her career, she was a Senior Personal Banker at Waypoint Bank and a Store Trainer/Senior Store Management at Boscov's Department Store, LLC.
Achievements
Throughout her career, Quianna Agent Phillips has developed and led a team of 30 sales and service professionals, driving sustainable revenue growth and new client acquisition. She has also assumed the roles of Small Business Banking Development Officer and Business Lending Loan Originator, where she is accountable for the full banking center's profit and loss. Her experience in performance reviews and collaboration with HR for promotions and salary adjustments highlights her leadership capabilities.