Tim Tracy
About Tim Tracy
Tim Tracy is a Default Specialist at Fulton Bank, where he has worked since 2021. He has extensive experience in the mortgage industry, having held various roles at PHH Mortgage from 2011 to 2020, including Team Lead Supervisor and Quality Control Analyst.
Work at Fulton Bank
Tim Tracy has been employed at Fulton Bank as a Default Specialist since 2021. In this role, he focuses on loss mitigation and customer service, contributing to the bank's efforts in maintaining high levels of customer satisfaction. His experience in the financial sector enables him to effectively manage default situations and provide solutions that align with customer needs.
Previous Experience at PHH Mortgage
Tim Tracy held multiple positions at PHH Mortgage from 2011 to 2020. He started as a Team Lead Supervisor from 2011 to 2014, overseeing team operations. He then served as a Quality Control Analyst from 2014 to 2019, where he was responsible for ensuring compliance and quality standards. In 2020, he worked briefly as an Operations Testing Analyst, focusing on operational efficiency.
Education and Expertise
Tim Tracy studied Business Management at Cardinal Dougherty High School from 1972 to 1976. His educational background has equipped him with the skills necessary for effective communication and operational management in fast-paced environments. He has developed expertise in loss mitigation, customer service, and collections throughout his career.
Professional Skills and Contributions
Tim Tracy has a demonstrated history of working in fast-paced environments and collaborating with various departments. He has critiqued and provided feedback aimed at enhancing customer satisfaction and engagement. Known for being a top producer, he has played a significant role in ensuring continued customer satisfaction in his roles.