Aaron Slagowski
About Aaron Slagowski
Aaron Slagowski is the Manager of Systems Support at Galileo Financial Technologies, where he specializes in incident management and root cause analysis. He has over 17 years of experience in this role and previously worked as a Project Manager at Bestway Distributing.
Work at Galileo
Aaron Slagowski has been employed at Galileo Financial Technologies since 2007, where he holds the position of Manager, Systems Support. In this role, he is responsible for Tier 3 ticket triage, addressing escalated issues and those approaching Service Level Agreement thresholds. His work involves incident management and providing expertise in identifying root causes during system issues. He ensures 24/7 operational support, focusing on identifying gaps in monitoring and single points of failure within the system.
Education and Expertise
Aaron Slagowski studied General Studies at Utah Valley University from 1997 to 1999. He later attended the University of Phoenix, where he earned a Bachelor of Science in Business Administration and Management from 2001 to 2005. His educational background supports his expertise in systems support and incident management, equipping him with the necessary skills to address complex technical issues effectively.
Background
Before joining Galileo Financial Technologies, Aaron Slagowski worked at Bestway Distributing as Project Manager for Installations from 1999 to 2002. This role contributed to his experience in project management and operational support, laying the foundation for his current responsibilities in systems support. His career has been focused on enhancing system reliability and operational efficiency.
Achievements
Throughout his career, Aaron Slagowski has demonstrated a commitment to operational excellence in systems support. His responsibilities include managing incident resolution and ensuring that service levels are maintained. His focus on identifying monitoring gaps and potential points of failure has contributed to improved system performance at Galileo Financial Technologies.