Lyza Hermosillo
About Lyza Hermosillo
Lyza Hermosillo is a Client Support Specialist at Galileo Financial Technologies, where she has worked since 2022. With over five years of experience in customer support and sales, she applies her skills and insights gained from competing in Brazilian Jiu-Jitsu to effectively address challenges in her role.
Work at Galileo Financial Technologies
Lyza Hermosillo has been employed as a Client Support Specialist at Galileo Financial Technologies since 2022. In this role, she utilizes her extensive background in customer support and sales to assist clients effectively. Her experience in the industry allows her to address client needs and resolve issues efficiently, contributing to the overall success of the support team.
Education and Expertise
Lyza studied at Salt Lake Community College, focusing on Web Development from 2021 to 2022. She completed a program in Web Development over the course of eight months. This educational background complements her professional experience, enhancing her technical skills and understanding of web technologies, which can be beneficial in her current role.
Background in Customer Support and Sales
With over five years of combined experience in customer support and sales, Lyza has developed a robust skill set that aids her in her current position. Prior to joining Galileo, she worked as a Lead Processing Agent at Acima from 2017 to 2020, where she honed her customer service skills. Additionally, her role as Operations Manager at Hidden Valley Mixed Martial Arts from 2020 to 2022 further solidified her expertise in managing client interactions and operational processes.
Experience in Brazilian Jiu-Jitsu
Lyza has competed and trained in Brazilian Jiu-Jitsu, which has influenced her professional approach to challenges and setbacks. The discipline and resilience required in martial arts have shaped her problem-solving skills and ability to handle pressure in her work environment.
Balancing Education and Parenting
During the pandemic, Lyza balanced her studies in full stack development with parenting responsibilities. This experience demonstrates her ability to manage multiple commitments effectively while pursuing personal and professional growth.