Stephen Byrd
About Stephen Byrd
Stephen Byrd is a Client Technical Support Tier 3 professional with extensive experience in client support and management roles across various organizations. He has worked at Galileo Financial Technologies and Ark Regional Services, and has a strong educational background in Data Management and Data Analytics.
Current Role at Galileo Financial Technologies
Stephen Byrd currently holds the position of Client Technical Support Tier 3 at Galileo Financial Technologies. He has been in this role since 2020, contributing to the company's operations in Salt Lake County, Utah. His responsibilities include providing advanced technical support and ensuring client satisfaction through effective problem resolution.
Previous Experience at Galileo Financial Technologies
Prior to his current role, Stephen Byrd worked at Galileo Financial Technologies as a Client Support representative from 2019 to 2020. He also served as a Strategic Relationship Manager for a period of 7 months in 2020. His experiences at Galileo have equipped him with a comprehensive understanding of client needs and technical support.
Professional Background
Stephen Byrd has a diverse professional background. He worked at Ark Regional Services as a Direct Support Professional and later as Lead Staff. His tenure at Chrysalis Enterprises Inc as Assistant Manager spanned two years. Additionally, he has experience in the financial sector from his time at Utah First Federal Credit Union as a Member Service Representative and at the American Red Cross as Collection Tech II.
Education in Data Management and Analytics
Stephen Byrd pursued his education in Data Management and Data Analytics. He studied at the University of Utah from 2014 to 2015 and later at Western Governors University from 2021 to 2023, where he earned a Bachelor of Science degree. His educational background supports his technical expertise in his current role.
Work Experience Timeline
Stephen Byrd's work experience spans several years and various roles. He began his career in 2015 at the American Red Cross and has since held positions at Utah First Federal Credit Union, Ark Regional Services, Chrysalis Enterprises Inc, and Galileo Financial Technologies. His career reflects a steady progression in technical support and client relations.