Pragati Pathak
About Pragati Pathak
Pragati Pathak is a Senior Executive in Player Support at Gameberry Labs, where she has worked since 2022. She has a background in customer support roles across various companies in Bengaluru, including Pocket52 and Gameskraft.
Work at Gameberry Labs
Pragati Pathak has been serving as a Senior Executive in Player Support at Gameberry Labs since 2022. In this role, she is responsible for addressing player inquiries and enhancing the overall player experience. Her tenure at Gameberry Labs has been marked by her commitment to providing effective support and solutions to players, contributing to the company's reputation in the gaming industry.
Previous Experience in Customer Support
Prior to her current role, Pragati Pathak worked in various customer support positions. She was an Associate in Customer Happiness at Pocket52 from 2020 to 2021, where she focused on ensuring customer satisfaction. She also held the position of Customer Service Officer at Stovekraft Limited for seven months in 2018, and worked as a Customer Operations Specialist at Conneqt Business Solutions Limited in 2019 for nine months.
Experience at Gameskraft
Pragati Pathak has experience at Gameskraft, where she worked in two capacities. She served as an Associate in KYC from 2021 to 2022 for six months and later as a Senior Associate in Support Operations for three months in 2022. In these roles, she contributed to customer verification processes and support operations, enhancing the efficiency of the support team.
Career Timeline
Pragati Pathak's career in customer support began in 2018 and has included various roles across multiple organizations. She started as a Customer Service Officer at Stovekraft Limited, followed by her position at Conneqt Business Solutions Limited. Afterward, she joined Gameskraft, where she transitioned through different roles before moving to Pocket52 and ultimately to Gameberry Labs.