Rodianne Bugeja
About Rodianne Bugeja
Rodianne Bugeja serves as the Customer Support Team Lead at Gaming Innovation Group in Malta, where she has worked since 2020. She is recognized for her effective engagement with colleagues and for implementing strategies that enhance team efficiency.
Work at Gaming Innovation Group
Rodianne Bugeja has been serving as the Customer Support Team Lead at Gaming Innovation Group since 2020. In this role, she has focused on enhancing team efficiency through the implementation of new customer support strategies. Her leadership has contributed to the overall success of the customer support team. Prior to her current position, she worked as a Customer Service Specialist at the same organization from 2019 to 2020, where she developed foundational skills in customer support.
Education and Expertise
Rodianne Bugeja studied at the University of Malta, where she earned a Bachelor of Education (BEd) in Health and Physical Education/Fitness from 2009 to 2013. She furthered her education by completing a program in Teaching of Ethics in Schools from 2016 to 2017. Her educational background has equipped her with the knowledge and skills necessary for effective communication and team leadership in customer support.
Background
Rodianne Bugeja has a background in customer support, having transitioned from a Customer Service Specialist to a Team Lead at Gaming Innovation Group. She has demonstrated strong abilities in engaging with colleagues and fostering team collaboration. Her adaptability and flexibility have been significant assets in her current role, allowing her to navigate the challenges of customer support effectively.
Achievements
Rodianne Bugeja is recognized for her contributions to improving customer support processes at Gaming Innovation Group. She has participated in various external and internal training programs aimed at enhancing her skills in customer support and team leadership. Her approach often involves challenging conventional work methods to adopt more efficient techniques, reflecting her commitment to continuous improvement in her field.