Hayley Wilson
About Hayley Wilson
Hayley Wilson is a Senior Customer Success Manager with a strong background in marketing and project management. She has worked at various organizations, including Gemnote and [ 2 one 5 ] Creative Inc., and holds a Master's degree in Integrated Marketing Communications from Georgetown University.
Current Role at Gemnote
Hayley Wilson serves as a Senior Customer Success Manager at Gemnote, a position she has held since 2022. In this remote role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing client relationships and providing strategic guidance to optimize the customer experience.
Previous Experience at Gemnote
Prior to her current role, Hayley worked at Gemnote as a Customer Success Manager from 2019 to 2022. During this three-year tenure, she developed strong relationships with clients and contributed to the company's customer success initiatives, helping to drive customer engagement and retention.
Education and Expertise
Hayley holds a Master's degree in Integrated Marketing Communications from Georgetown University, where she studied from 2018 to 2022. She also earned a Bachelor of Arts in Communication from Villanova University, completing her studies from 2012 to 2016. Her academic background supports her expertise in areas such as Google Analytics, Paid Media, Content Strategy, Digital Marketing, and Blogging.
Background in Marketing and Advertising
Hayley has a demonstrated history of working in the marketing and advertising industry. She began her career as a Marketing Intern at [2 one 5] Creative Inc. in 2017, followed by a role as a Digital Marketing Coordinator at the same company. She also worked as a Project Coordinator at BrandVia from 2017 to 2019, where she gained valuable project management experience.
Athletic Involvement at Villanova University
During her time at Villanova University, Hayley was actively involved in women's soccer. She served as a Student Athlete from 2012 to 2016 and later became the Team Captain from 2015 to 2016. Her involvement in athletics contributed to her leadership skills and teamwork abilities.