Ekaterina Kozuseva
About Ekaterina Kozuseva
Ekaterina Kozuseva is a Project Manager at Betgenius, specializing in sportsbook management integrations support in London, England.
Current Position at Betgenius
Ekaterina Kozuseva is currently employed at Betgenius in the capacity of Sportsbook Management Integrations Support. Based in London, England, she is responsible for creating stories, epics, and bugs as part of the integration support process. Her role involves handling all incoming requests via various channels and escalating them to Project Managers when necessary. She also deploys integration services and conducts load tests to ensure system stability and performance.
Previous Experience at Genius Sports
Before joining Betgenius, Ekaterina Kozuseva worked at Genius Sports as a Project Manager in London, England. While at Genius Sports, she was likely involved in managing various projects, ensuring that they were completed on time and within budget. Her responsibilities would have included coordinating with different teams, managing project timelines, and ensuring successful project delivery.
Customer Service Experience at McDonald's Corporation
In 2014, Ekaterina Kozuseva worked at McDonald's Corporation as a Customer Service Supervisor for four months in Chicago, Illinois, United States. During her time at McDonald's, she would have been responsible for overseeing customer service operations, managing staff, and ensuring a high level of customer satisfaction.
Education and Expertise in Business Administration
Ekaterina Kozuseva holds a Bachelor's degree in Business Administration from Taltech – Tallinn University of Technology, where she specialized in Accounting and Finance. She graduated after three years of study, from 2013 to 2016. Her educational background provides a strong foundation in business principles, analytical skills, and financial management.
Technical Skills and Tools Utilized
Ekaterina Kozuseva specializes in using a range of technical tools and platforms in her daily tasks. These include SQL, Atlassian tools (Jira, Confluence), RabbitMQ, Graylog, Grafana, Booking API tool, Failover Cluster Manager, and Postman. She utilizes these tools for troubleshooting, content management, and analytical practices to resolve issues during customer integration. Additionally, she is responsible for updating documentation for new integrations in Jira.