Ajay Malhotra
About Ajay Malhotra
Ajay Malhotra is a Salesforce Business Analyst with extensive experience in optimizing business processes and enhancing user adoption of Salesforce. He has worked for various companies, including PNB MetLife, Kotak Mahindra Bank, and Wipro, and holds a Bachelor's degree in Computer Applications.
Work at Girikon
Ajay Malhotra has been employed at Girikon as a Salesforce Business Analyst since 2021. In this role, he focuses on optimizing business processes and improving user adoption of Salesforce within organizations. His responsibilities include developing Salesforce process flows and use case diagrams to streamline operations. Ajay's expertise in creating complex Salesforce reports and dashboards supports data-driven decision-making for businesses.
Previous Experience in Insurance and Banking
Before joining Girikon, Ajay Malhotra worked at PNB MetLife India Insurance Co. Ltd as an Assistant Relationship Manager from 2019 to 2020. He also held the position of Assistant Manager at Kotak Mahindra Bank from 2018 to 2019. These roles contributed to his understanding of client relationships and financial services, enhancing his analytical skills in business contexts.
Experience in Software Engineering
Ajay began his career as a Software Engineer at Wipro, where he worked for one year from 2015 to 2016. This foundational experience in software development provided him with technical skills that are beneficial in his current role as a Salesforce Business Analyst.
Educational Background
Ajay Malhotra completed his Bachelor's degree in Computer Applications (BCA) at Chatrapati Sahuji Maharaj Kanpur University from 2012 to 2015. Prior to that, he studied at Durga Prasad Vidya Niketan Kanpur from 2007 to 2009. His education has equipped him with the necessary knowledge and skills to excel in his career in technology and business analysis.
Salesforce Skills and Expertise
Ajay possesses advanced skills in Salesforce data migration, utilizing ETL tools such as Apex Data Loader, Import Wizard, and DataLoader.IO. He is skilled in translating business needs into technical requirements, facilitating effective communication between technical teams and stakeholders. His experience includes developing Salesforce process flows and enhancing user adoption of Salesforce solutions.