Ashleigh Maloney
About Ashleigh Maloney
Ashleigh Maloney is an Enterprise Customer Success Manager with extensive experience in customer service and management roles across various industries. She holds a Bachelor of Arts in Communication and a Master of Science in Human Resources Management from Southern New Hampshire University.
Current Role at Glia
Ashleigh Maloney serves as an Enterprise Customer Success Manager at Glia, a position she has held since 2022. In this role, she focuses on enhancing customer relationships and ensuring successful adoption of Glia's solutions. Her experience in customer success enables her to address client needs effectively and contribute to the overall satisfaction of enterprise customers.
Previous Experience at Motus
Prior to her current role, Ashleigh worked at Motus as a Customer Success Manager from 2015 to 2022. During her seven years at Motus, she was responsible for managing customer accounts and driving engagement with the company's services. Her tenure there provided her with extensive experience in customer relationship management.
Background in Customer Service
Ashleigh has a solid foundation in customer service, having started her career at National Amusements. She worked as a Customer Service Representative from 2008 to 2009, followed by roles as an Administrative Assistant and Treasury Supervisor at the same company. These positions helped her develop essential skills in communication and customer interaction.
Educational Qualifications
Ashleigh holds a Bachelor of Arts in Communication from Southern New Hampshire University, which she completed between 2013 and 2015. She furthered her education by obtaining a Master of Science in Human Resources Management from the same institution, studying from 2015 to 2022. Her educational background supports her roles in customer success and management.
Work History Overview
Throughout her career, Ashleigh has held various positions that contributed to her expertise in customer success and management. She worked at Columbia Gas of Massachusetts as a New Business Representative from 2013 to 2015, and at HarborOne Bank as a Teller from 2011 to 2013. This diverse work history has equipped her with a broad skill set applicable to her current role.