Jacqueline Anglin
About Jacqueline Anglin
Jacqueline Anglin is an Enterprise Account Executive at Glia, specializing in enhancing customer service experiences through digital communication platforms. She has a background in sales and account management within the SaaS industry, particularly focusing on financial institutions.
Current Role at Glia
Jacqueline Anglin serves as an Enterprise Account Executive at Glia, a position she has held since 2021. In this role, she focuses on enhancing customer engagement for financial institutions through advanced digital communication solutions. Her expertise includes utilizing enterprise SaaS platforms to facilitate interactions via video, audio, messaging, CoBrowsing, and AI. Anglin's work aims to improve customer service experiences and drive online sales.
Previous Experience at Turbonomic
Anglin worked at Turbonomic in two capacities: as a Commercial Sales representative and as a Partner Manager for SHI. Her tenure at Turbonomic lasted from 2015 to 2016, during which she contributed to sales efforts in the Greater Boston Area. Her experience in these roles helped her develop skills in sales strategy and partner management.
Experience at LogMeIn
Jacqueline Anglin held multiple positions at LogMeIn from 2019 to 2021. She served as a Corporate Account Executive, focusing on AI and customer engagement solutions, and later as a Strategic Account Executive for CES, UCC, and IAM Solutions. Additionally, she briefly worked as an Enterprise Account Executive for Bold360AI in 2021. Her roles involved driving online sales and improving web conversion rates for clients.
Educational Background
Anglin earned a Bachelor of Arts degree in Ancient Studies from Mount Holyoke College, where she studied from 2004 to 2008. Her educational background has provided her with a diverse perspective that she applies in her professional endeavors. She also completed her secondary education at Milton High School.
Expertise in Customer Service Enhancement
Jacqueline Anglin specializes in enhancing customer service experiences through improved Net Promoter Scores (NPS) and Customer Satisfaction (CSAT) rates. She leverages digital communication platforms to achieve these improvements, focusing on the financial sector. Her background in driving online sales and improving web conversion rates further complements her expertise in customer engagement.