Kim Matu
About Kim Matu
Title and Current Role at GDI Africa
Kim Matu serves as the Associate Director & Shared Services Lead at GDI Africa. In this role, he is responsible for overseeing various shared services activities within the organization. His duties include managing business operations, implementing growth and strategy initiatives, and driving process improvement and innovation.
Professional Experience and Background
With over 17 years of experience, Kim Matu has extensively worked in business operations with a focus on growth strategy, process mapping, improvement and innovation, customer service, business development, and research field operations. His expertise spans across various regions in Sub-Saharan Africa, where he has contributed to numerous projects and organizational growth.
Previous Role at Generation Kenya
Kim Matu previously held the position of Chief Operations Officer at Generation Kenya. In this capacity, he provided overall operational direction and leadership for the organization. His responsibilities included overseeing daily operations, ensuring efficient processes, and guiding the organization towards achieving its strategic goals.
Professional Roles at Various Organizations
Throughout his career, Kim Matu has worked in various roles, including positions at Kantar Operations, TNS RMS East Africa, Samasource, and Horizon Contact Centers. These roles have enabled him to develop a diverse skill set in business operations and to gain experience across multiple sectors within Sub-Saharan Africa.