Alexandra Dolan
About Alexandra Dolan
Alexandra Dolan is a Senior Client Success Manager at Global-e, where she has worked since 2023. She has a diverse background in client management and e-commerce, with previous roles at Club Monaco, Quantcast, and BR Guest Hospitality.
Current Role at Global-e
Alexandra Dolan serves as a Senior Client Success Manager at Global-e, a position she has held since 2023. Based in New York, New York, she focuses on enhancing client relationships and ensuring successful outcomes for clients utilizing Global-e's services. Her role involves strategic planning and execution to meet client needs effectively.
Previous Experience at Club Monaco
Prior to her current role, Alexandra worked at Club Monaco as a Women's Ecommerce Merchandise Coordinator from 2015 to 2017. During her two years in this position, she was based in New York City and contributed to the management of online merchandise strategies for the women's line.
Experience at Quantcast
Alexandra's tenure at Quantcast included two roles. She began as an Account Manager from 2017 to 2018, where she managed client accounts and developed strategies to enhance client satisfaction. Additionally, she served as a Senior Customer Success Manager for four months in 2017, focusing on customer engagement and success initiatives.
Educational Background
Alexandra has a diverse educational background. She is currently pursuing a Master's degree in Human Development and Education at Harvard Graduate School of Education, which she began in 2022. She also holds a Bachelor's degree in Advertising from the S.I. Newhouse School of Public Communications at Syracuse University, achieved in 2013. Prior to her university studies, she completed high school at both the International School of Beijing and Hong Kong International School.
Early Career at BR Guest Hospitality
Before her roles in ecommerce and client success, Alexandra worked as an Assistant Events Coordinator at BR Guest Hospitality from 2014 to 2015. In this position, she was involved in planning and executing events, contributing to the overall guest experience in New York City.