Alexey Dainovsky
About Alexey Dainovsky
Alexey Dainovsky serves as the NOC Team Lead at Global-e in Petah Tikva, Israel, where he has worked since 2023. He has a strong background in technical support and team development, with previous roles at companies such as Verint, Kaltura, and Reblaze.
Work at Global-e
Alexey Dainovsky currently serves as the NOC Team Lead at Global-e, a position he has held since 2023. He is based in Petah Tikva, Israel. In this role, he is responsible for overseeing the Network Operations Center, ensuring operational efficiency, and coordinating systems, policies, and procedures within the technical operations.
Previous Experience in Technical Support
Before joining Global-e, Alexey held various positions in technical support and engineering. He worked at Reblaze as a Technical Support Team Leader from 2020 to 2023. Prior to that, he served as a System Integration & Tier 3 Support Engineer at Verint from 2019 to 2020, and as a Support Engineer Supervisor at Kaltura from 2012 to 2014. His experience spans multiple roles that emphasize customer-facing support and crisis management.
Educational Background
Alexey Dainovsky studied at ORT Colleges, where he achieved the designation of Practical Engineer from 1999 to 2001. He also attended John Bryce, earning the Microsoft Certified Systems Administrator certification from 2001 to 2003, and later became a Red Hat Certified Engineer from 2015 to 2016. In 2021, he completed Advanced Kubernetes Concepts for DevOps through live training by Jérôme Petazzoni.
Team Building and Development Skills
Alexey possesses a strong background in team building and development within technical departments. His roles have often involved coordinating teams and enforcing productivity standards, which highlights his ability to work independently and effectively under pressure. He has demonstrated strong communication and troubleshooting skills in various customer-facing roles.
Career Progression in NOC Support
Alexey's career in NOC support began at OC3 Networks & Web Solutions, where he worked as a NOC Support Engineer from 2005 to 2007. He then joined Deltathree as a NOC Support and eCom & Fraud Department Analyst from 2008 to 2012. This progression reflects his continuous growth in the field of network operations and technical support.