Almog Yosef
About Almog Yosef
Almog Yosef is a Technical Support professional currently employed at Global-e since 2020, with prior experience as a Software QA Engineer at WireX Systems from 2017 to 2020. He holds a Bachelor of Science in Computer Science from Holon Institute of Technology, where he studied from 2019 to 2022.
Work at Global-e
Almog Yosef has been employed at Global-e since 2020 in the role of Technical Support. In this position, he has utilized various tools such as Excel, Zendesk, Jira, Logz.io, Coralogix, Grafana, Postman, and MS-SQL to provide effective technical assistance. His contributions include implementing automated email response macros, which led to a 30% reduction in the need for active responses.
Previous Experience at WireX Systems
Prior to joining Global-e, Almog Yosef worked at WireX Systems as a Software QA Engineer from 2017 to 2020. During his three years in this role, he was based in Tel Aviv, Israel. His experience in software quality assurance provided him with a strong foundation in technical processes and problem-solving.
Education and Expertise
Almog Yosef studied at the Holon Institute of Technology, where he earned a Bachelor of Science degree in Computer Science from 2019 to 2022. His educational background has equipped him with the necessary skills and knowledge to excel in technical support and software engineering roles.
Coaching and Training Contributions
In his current role at Global-e, Almog has taken on the responsibility of coaching new team members. His efforts have resulted in a significant reduction of their training period by 50%, demonstrating his ability to enhance team efficiency and knowledge transfer.