Sharon Agami
About Sharon Agami
Sharon Agami serves as the Director of Technical Operations at Global-e, where she has worked since 2021. She has extensive experience in customer success management and has held various leadership roles in technology and support operations across multiple organizations.
Work at Global-e
Sharon Agami serves as the Director of Technical Operations at Global-e, a position she has held since 2021. In this role, she is responsible for overseeing technical operations and ensuring the implementation of effective work methods and protocols for cross-cultural teams. Her leadership focuses on enhancing operational efficiency and customer satisfaction.
Education and Expertise
Sharon Agami earned a Bachelor of Arts in Business Administration from Ruppin Academic Center, where she studied Information Systems from 2001 to 2003. Her educational background supports her expertise in strategic planning and executive-level decision-making, which are critical in her current role and previous positions.
Background
Sharon Agami has a diverse professional background, having worked in various roles across multiple organizations. She began her career at HP as a Support Manager, where she worked for nine years. She then transitioned to Citi, where she held positions as AVP and VP, Client Delivery Head. Prior to her current role, she served as Support Director at AU10TIX from 2018 to 2021.
Achievements
Sharon Agami has a proven track record in customer success management and people management. She has played a key role in establishing service and operational departments from scratch in various organizations. Her extensive experience includes initiating and leading cross-organizational technological support teams, contributing to improved operational frameworks.