Janice R. Jones Crp Gms MBA,Hr
About Janice R. Jones Crp Gms MBA,Hr
Janice R. Jones is a Senior Account Manager at Global Mobility Solutions, where she has worked since 2015. She has extensive experience in the relocation industry, having held various roles at Prudential Relocation and other companies over the years.
Work at Global Mobility Solutions
Janice R. Jones has been serving as a Senior Account Manager at Global Mobility Solutions since 2015. In this role, she is responsible for managing ongoing client relationships, which includes policy development and program design. She actively participates in the new client development process at FAS Relocation Network, a subsidiary of Global Mobility Solutions. Her responsibilities also encompass conducting Quarterly Business Reviews and Year-End Reviews as requested by clients, ensuring that their needs are met and expectations are exceeded.
Previous Experience in Relocation Services
Prior to her current position, Janice R. Jones held multiple roles at Prudential Relocation, where she worked for several years in various capacities. She began as a Relocation Counselor from 1999 to 2000, then progressed to Senior Relocation Counselor from 2000 to 2002. Following this, she served as an Account Manager from 2005 to 2007 and as an Associate Manager from 2002 to 2005. Additionally, she worked as an Account Executive at Brookfield Global Relocation Services from 2007 to 2012 and as a Transportation Specialist at DMS Moving Systems from 2014 to 2015.
Education and Expertise
Janice R. Jones has a strong educational background in business and management. She earned an Associate of Arts degree in Accounting from Robert Morris College in 1982. Later, she obtained a Bachelor's degree in Business Administration and Management from Aurora University. She furthered her education by achieving a Master of Business Administration (M.B.A.) in Human Resources Management/Personnel Administration from Ottawa University-Phoenix between 2011 and 2013. This educational foundation supports her expertise in client management and program development.
Client Management and Program Development
In her role at Global Mobility Solutions, Janice R. Jones specializes in developing global assignment programs tailored for various types of assignments, including extended business travelers and permanent transfers. She oversees financial services related to expense management, gross-up, and payroll collaboration. Additionally, she provides online systems training and develops communication plans and materials to enhance client engagement and satisfaction.
Problem Resolution Skills
Janice R. Jones is recognized for her specialization in problem resolution concerning client management issues. Her ability to address and resolve challenges effectively contributes to maintaining strong client relationships and ensuring the successful implementation of relocation programs.