Harjot Singh
About Harjot Singh
Harjot Singh is a Management Team Member at Goibibo, where he has worked since 2016. He previously held positions at Genpact and Quatrro, and he earned a Bachelor of Commerce from Delhi University.
Work at Goibibo
Harjot Singh has been a Management Team Member at Goibibo since 2016. Over the course of eight years, he has contributed to various strategic initiatives and operational improvements within the organization. His role involves overseeing team performance and ensuring customer satisfaction in the travel and hospitality sector. Goibibo is known for its online travel services, including flight bookings, hotel reservations, and holiday packages.
Previous Experience at Genpact
Before joining Goibibo, Harjot Singh worked at Genpact as a Customer Service Representative for nine months in New York, New York, United States, from 2012 to 2013. In this role, he focused on delivering quality customer support and resolving client inquiries effectively. This experience provided him with foundational skills in customer service and communication.
Experience at Quatrro
Harjot Singh also worked at Quatrro as a Telephone Sales Representative for one year in Gurgaon, Haryana, India, from 2012 to 2013. His responsibilities included engaging with customers over the phone to promote services and drive sales. This position enhanced his sales skills and understanding of customer engagement strategies.
Education and Expertise
Harjot Singh studied at Delhi University, where he earned a Bachelor of Commerce degree with a focus on Marketing and Business Management from 2011 to 2014. This educational background equipped him with essential knowledge in business principles, marketing strategies, and management practices, which he applies in his current role at Goibibo.