Amanda Baldwin
About Amanda Baldwin
Amanda Baldwin is a Customer Success Manager at GoodUnited, where she has worked since 2023. She has a diverse background in philanthropy and account management, with previous roles at organizations such as Blackbaud and the American Red Cross.
Work at GoodUnited
Amanda Baldwin has been serving as a Customer Success Manager at GoodUnited since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful adoption of the company's technology solutions. Prior to her current position, she worked as a Senior Account Manager at GoodUnited from 2022, where she developed strategies to improve client relationships and account performance. Her experience in the technology sector has allowed her to leverage her skills in relationship management effectively.
Education and Expertise
Amanda Baldwin holds a Bachelor of Science (B.S.) degree in Marketing and Finance from the University of South Carolina, where she studied from 2003 to 2007. She also earned a Master's degree in Public Administration from the College of Charleston, completing her studies from 2008 to 2010. Her educational background supports her expertise in relationship management and executive strategies, particularly within the fundraising technology sector.
Background
Amanda Baldwin has a diverse professional background that includes various roles in philanthropy, development, and customer success. She began her career at the American Red Cross, where she held multiple positions, including Major Gifts Officer and Executive Director of the Lowcountry Chapter. Her experience extends to organizations such as Sea Island Habitat for Humanity and the South Carolina Aquarium, where she contributed to fundraising and development efforts. This extensive background has equipped her with skills in managing corporate and government relations.
Achievements
Amanda Baldwin has authored articles focused on donor retention and year-end giving strategies, showcasing her knowledge in fundraising practices. She has also published work on the topic of future-proofing fundraising through social media, reflecting her commitment to innovative approaches in the sector. Her contributions to the field highlight her expertise and thought leadership in fundraising technology and customer success.