Alex Spruill
About Alex Spruill
Alex Spruill is a Customer Service Specialist with a diverse background in customer service and technology. He has worked in various roles, including valet attendant, chat administrator, and cashier, and has developed a strong skill set in customer interactions and technical support.
Current Role at Goodwill Industries International
Alex Spruill has been employed as a Customer Service Specialist at Goodwill Industries International since 2014. In this role, Alex is responsible for handling technical and electronics department calls, providing solutions to customer inquiries, and ensuring customer satisfaction. Alex also inspects and tests the functionality of electronics, including computers and hardware, contributing to the overall quality of service provided by the organization.
Previous Experience in Customer Service
Prior to joining Goodwill Industries International, Alex Spruill gained valuable experience in the customer service sector. Alex worked as a Valet Attendant at the VA Medical Center in Salem from 2011 to 2013 and later served as a Cashier at Chipotle Mexican Grill from 2013 to 2014. Additionally, Alex worked as a Chat Administrator at Telegram Messenger from 2019 to 2021, where skills in customer interaction and support were further developed.
Educational Background
Alex Spruill has pursued education in various fields. Alex studied Information Technology at J Sargeant Reynolds Community College, achieving an Associates of Applied Science from 2018 to 2021. Additionally, Alex attended the University of Richmond Boot Camps, focusing on Full Stack Web Development from 2021 to 2022. Earlier studies included a focus on Psychology at Virginia Western Community College from 2010 to 2012, although this program is currently inactive.
Skills and Expertise
Through years of experience in the customer service industry, Alex Spruill has developed a versatile and adaptable skill set. Alex exercises sound judgment in customer interactions, making decisions that positively impact both customers and the company. There is a strong interest in technology, with an active pursuit of opportunities to apply technological skills in various environments.