Austin Shipman
About Austin Shipman
Austin Shipman is an Information System Technician currently employed at Goodwill Industries International in the Dallas-Fort Worth Metroplex. He has a background in computer and information systems security, with previous roles including Network Analyst at GTS Technology Solutions and Technical Consultant at Asurion.
Current Role at Goodwill Industries International
Austin Shipman currently serves as an Information System Technician at Goodwill Industries International. He has held this position since 2022, contributing to the organization's technology initiatives in the Dallas-Fort Worth Metroplex. His role involves managing and supporting information systems to enhance operational efficiency.
Previous Experience at GTS Technology Solutions
Prior to his current position, Austin worked as a Network Analyst at GTS Technology Solutions for three months in 2022. In this role, he focused on network management and support, contributing to the overall performance of the company's IT infrastructure.
Technical Consultant Role at Asurion
Austin served as a Technical Consultant at Asurion for eight months in 2021, specifically in the Dallas-Fort Worth area. His responsibilities included providing technical support and solutions to clients, enhancing their experience with technology products and services.
Educational Background in Computer and Information Systems Security
Austin studied at Tarrant County College, where he pursued a Bachelor of Applied Science in Computer and Information Systems Security/Information Assurance. He completed this degree over four years, from 2018 to 2022, equipping him with essential skills in information security and technology management.
Early Career and Sales Experience
Before his technical roles, Austin gained experience in sales. He worked as a Sales Representative at Double Diamond Companies for one year from 2017 to 2018, and as a Sales Lead at Premium Retail Services for one year from 2018 to 2019. These positions helped him develop strong communication and customer service skills.