David Lucey
About David Lucey
David Lucey serves as the Gordian Enterprise Customer Success Trainer at The Gordian Group in Greenville, South Carolina, where he has worked since 2018. With nearly 20 years of experience in IT support, he aims to advance to a Tech Lead or Help Desk Manager position.
Work at Gordian
David Lucey has been employed at The Gordian Group since 2014, where he currently serves as a Gordian Enterprise Customer Success Trainer. In this role, he has developed expertise in providing support and training for enterprise software solutions. His tenure at Gordian spans nearly a decade, during which he has contributed to the company's customer success initiatives. Additionally, he has worked as a Software Support Technician at Gordian for 10 years, focusing on resolving technical issues and enhancing user experience.
Career Background
David Lucey has nearly 20 years of experience in the break/fix field, specializing in the repair of various devices, including desktops, laptops, and mobile devices. Prior to his current role at Gordian, he worked as a Service Desk Specialist at GLOBALFOUNDRIES from 2011 to 2013. He also briefly served as a Helpdesk Analyst at Ogletree Deakins through APEX Systems in 2014. His experience includes managing both small Help Desks and large enterprise Service Desks.
Education and Expertise
David Lucey studied at The Art Institutes from 1988 to 1990, where he pursued Graphic Design and earned a Partial Certificate. His education has contributed to his technical skills and understanding of design principles, which complement his IT expertise. He is capable of addressing a wide range of IT issues, from basic password resets to complex corporate PC rollouts.
Career Goals
David Lucey aims to advance his career in the IT field, aspiring to secure a position as a Tech Lead or Help Desk Manager. His extensive experience and diverse skill set position him well for these roles, as he has demonstrated proficiency in both hardware and software troubleshooting.