Gail Davenport
About Gail Davenport
Gail Davenport is a Renewals Manager at Gordian, where she has worked since 2021. She has a diverse background in account management and customer success, with previous roles at Accruent and Harris Connect, and holds an MBA from Texas State University.
Work at Gordian
Gail Davenport currently serves as the Renewals Manager at Gordian, a position she has held since 2021. In this role, she is responsible for overseeing the renewal processes and ensuring customer satisfaction. Her experience in managing client relationships and understanding customer needs contributes to her effectiveness in this position.
Previous Experience at Accruent
Before joining Gordian, Gail Davenport worked at Accruent in various roles. She served as the Channel Renewal Manager from 2019 to 2021, where she focused on managing renewal processes for channel partners. Prior to that, she was the Customer Success Manager for Healthcare from 2017 to 2019, where she worked on enhancing customer experiences and ensuring service delivery.
Educational Background
Gail Davenport studied at Texas State University, where she earned a Master of Business Administration (MBA) from 2010 to 2013. Additionally, she obtained a Bachelor of Applied Arts and Sciences (BAAS) from the same institution between 2007 and 2009. Her educational background provides a solid foundation for her career in management and customer relations.
Career History at Harris Connect
Gail Davenport has a significant history with Harris Connect, where she held multiple positions over a span of eight years. She started as an Account Manager from 1999 to 2007, then served as the Manager of Quality & Account Management from 2007 to 2009. Her roles at Harris Connect involved managing client accounts and ensuring quality service delivery.
Expertise in Global Trade Compliance
Gail Davenport possesses extensive experience in managing global trade compliance, particularly with U.S. export regulations, including the Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR). Her knowledge of U.S. import laws further enhances her capabilities in this area, making her a valuable asset in compliance-related roles.