Kent Pecora
About Kent Pecora
Kent Pecora is an Account Manager at Gordian, specializing in client services for higher education and public entities. He has a background in fiscal projections and has held various roles in customer service and analysis across multiple organizations since 2011.
Work at Gordian
Kent Pecora has been employed at Gordian as an Account Manager since 2018. In this role, he focuses on servicing clients, particularly in the higher education and public entities sectors. He provides daily software and management support to clients, ensuring compliance with the Job Order Contracting Code. His responsibilities also include coordinating and organizing job walks to improve project efficiency and clarify the scope of work.
Previous Experience at Sightlines
Kent Pecora held multiple positions at Sightlines from 2014 to 2018. He started as an Analyst from 2014 to 2016, where he developed his skills in fiscal projections and forecasting. He then advanced to Senior Analyst for one year, followed by a role as Project Lead for eight months. His experience at Sightlines contributed to his expertise in client servicing and project management.
Background in Customer Service
Before his tenure at Sightlines, Kent worked at The Columbia Bank as a Customer Service Representative from 2012 to 2014. This role was based in the Baltimore, Maryland Area and provided him with foundational customer service skills that he has applied throughout his career. He also briefly worked at Envision EMI as an Operations Team Member in 2011.
Education and Expertise
Kent Pecora earned a Bachelor of Science (B.S.) degree in Physics from Dickinson College, where he studied from 2007 to 2011. His educational background, combined with his extensive experience in fiscal projections and forecasting, has equipped him with strong analytical and interpersonal skills that enhance his effectiveness in client management.