goTenna
goTenna is a company that develops mobile mesh networking solutions for off-grid and challenging environments, serving over 350 agencies worldwide in sectors like emergency management and military.
Services
goTenna specializes in providing mobile mesh networking solutions that operate independently of traditional cellular, wifi, and satellite systems. Their offerings cater to emergency management, law enforcement, military, and wildland firefighting markets. Additionally, goTenna includes a software suite featuring a native Pro App and integrations with platforms like ATAK, ensuring seamless tech integration for various applications. The company's technological solutions are designed to aid mission-critical operations, support over 350 agencies worldwide, and offer reliable off-grid connectivity through innovative communication technology.
Products
goTenna provides several key products, including the Pro X2, Pro Deployment Kit 2, and EdgeRelay. These products are tailored for use in off-grid environments, offering advanced capabilities for emergency communication. The EdgeRelay, in particular, extends network coverage for enduring off-grid missions and supports permanent or ad hoc emplacement. Additionally, the company's Aspen Grove™ mesh networking protocols bring scalability and efficiency to complex operating environments. A range of accessories such as MYSTERY RANCH, Juggernaut Case, TrekAce, and Bunker REC complement these primary products, enhancing their usability.
Software Solutions
goTenna offers a robust software suite to complement its hardware products. This includes the Pro App and integrations with platforms such as ATAK. The software solutions are designed to facilitate seamless communication and operational efficiency. The suite enhances the functionality of their mesh networking technology by providing real-time updates, network management, and tactical advantages in critical situations. The company's commitment to ensuring effective off-grid connectivity is reflected in the continuous support and updates offered through their software applications.
Strategic Collaborations and Funding
goTenna has secured significant strategic funding and partnerships to further its R&D and product deployment capabilities. Key funding includes a strategic contract from AFWERX STRATFI for 2024 and a $230,000 NSF SBIR grant for developing Long-Range Low-Power Wide Area Networks (LPWAN) using mesh networking. Additionally, the company has been awarded a $22.3M funded, $24.9M ceiling SBIR Phase III contract with US Customs and Border Protection (CBP) to provide Pro X and Pro X2 mesh radios, training, and support. These collaborations are supported by investors like Founders Fund, Union Square Ventures, Comcast Ventures, Collaborative Fund, and Bloomberg Beta, showcasing broad financial backing.
Customer and Technical Support
goTenna emphasizes robust customer and technical support through various channels. They provide a dedicated contact page for customer inquiries, host resources like events, testimonials, case studies, videos, webinars, and eBooks to assist users in understanding and leveraging their products. Additionally, the company details mesh networking concepts on their website and offers platforms for product updates and alerts, ensuring that users remain informed about the latest developments and enhancements. This commitment to support underscores goTenna’s dedication to ensuring that their innovative communication solutions are effectively utilized.