Amanda Santiago, Ma
About Amanda Santiago, Ma
Amanda Santiago is a People and Culture Business Partner at goTRG in Miami, Florida, with extensive experience in human resources and compliance. She has held various roles in organizations such as UBS, Express Scripts, and 32BJ SEIU, and possesses a Master's degree in Human Resources.
Current Role at goTRG
Amanda Santiago serves as the People and Culture Business Partner at goTRG, a position she has held since 2021. In this role, she focuses on enhancing the organizational culture and aligning HR strategies with business objectives. Her responsibilities include overseeing recruitment and onboarding processes, which aim to improve employee integration and retention. Additionally, she is involved in organizational development initiatives that promote a culture of continuous improvement within the company.
Previous Experience in Human Resources
Amanda has extensive experience in human resources across various organizations. She worked at The Webster as a Human Resources Manager from 2018 to 2020, where she managed HR functions. Prior to that, she served as a Human Resources Generalist at Goya Foods from 2016 to 2018. Her earlier roles include positions at 32BJ SEIU as a Compliance Analyst and Member Services Representative, as well as a Benefits Consultant at Benihana and UBS.
Education and Expertise
Amanda holds a Bachelor's degree in Business/Human Resources from City University of New York-Herbert H. Lehman College, which she completed from 2005 to 2009. She furthered her education by obtaining a Master's degree in Human Resources from City University of New York-Brooklyn College from 2010 to 2012. Her expertise includes OSHA Record Keeping, payroll management, and the implementation of HRIS systems for Netsuite and Paylocity, which enhance organizational efficiency.
Career Development and Skills
Throughout her career, Amanda has developed a strong focus on customer experience within the HR domain. She specializes in recruitment and onboarding processes, ensuring that new employees are effectively integrated into the organization. Her experience also includes compliance analysis and benefits consulting, which contribute to her comprehensive understanding of human resources and organizational development.
Background in Benefits Consulting
Amanda's background includes significant experience in benefits consulting. She worked as a Benefits Consultant at UBS for four months in 2016 and at Benihana for three months in 2021. Additionally, she served as a Client Benefit Analyst at Express Scripts from 2014 to 2016, where she analyzed client benefits and ensured compliance with regulations. This experience has equipped her with a solid foundation in employee benefits management.