Cristina Neves
About Cristina Neves
Cristina Neves is a Compliance Lead Specialist and Account Management professional currently working at goTRG in Milton, Ontario. She has extensive experience in account management and training, having held various roles in companies such as Intermarché, Corporate Multilingual Network, and Bond Brand Loyalty.
Current Role at goTRG
Cristina Neves serves as the Compliance Lead Specialist & Account Management at goTRG since 2021. In this role, she is responsible for ensuring compliance with established protocols and enhancing account management processes. Her logistics responsibilities include developing and increasing reverse flow pallets. Additionally, she creates training materials such as videos, photos, and presentations to support the organization’s training initiatives.
Previous Experience in Account Management
Before joining goTRG, Cristina Neves worked as a Senior Key Account Manager at Corporate Multilingual Network from 2015 to 2019 in Toronto, Ontario, Canada. In this position, she managed key client relationships and contributed to the growth of the company. Prior to that, she was employed at Bond Brand Loyalty as a Bilingual Project Manager for nine months in Mississauga, Ontario, where she facilitated project management tasks in a bilingual environment.
Training and Best Practices Expertise
Cristina Neves provides training on 'Best Practices' during store visits to ensure that policies are applied according to established protocols. Her experience in training and compliance helps maintain high standards across various operations. She builds rapport with stores across Canada by troubleshooting issues and implementing service enhancements and new programs.
Educational Background
Cristina Neves studied at Arthur Rimbaud University in Paris, France, where she earned a Bachelor of Business Administration (BBA) from 1988 to 1991. Additionally, she has been studying at the University Health Network since 2005, focusing on Language Interpretation and Translation, and is working towards becoming a Certified Translator and Interpreter.
Language Proficiency
Cristina Neves is fluent in Portuguese, French, and English. Her language skills enable her to translate communication and manuals into English and French Canadian for goTRG, enhancing the company's ability to operate in multilingual environments.