GovTech
GovTech, the Government Technology Agency of Singapore, drives digital transformation in public services through initiatives like Singpass, LifeSG, and GoBusiness, while fostering collaboration between public and private sectors.
Singpass Digital Identity
Singpass is a trusted digital identity for Singapore residents, offering access to over 2,000 government and private sector services. The service employs Two-Factor Authentication (2FA) techniques, including the Singpass app, Singpass Face Verification, and SMS One-Time Passwords (OTP), to ensure enhanced security. The app features one-tap access to commonly-used government digital services, a profile section for important information, and the ability for users to digitally sign documents.
LifeSG Mobile Application
LifeSG is a mobile application developed to support citizens' needs at key life junctures by integrating and bundling services across various government agencies. It offers features such as Explore Services, Personalised Dashboard, Benefits and Support Module, Consolidated Profile, and an Inbox and Appointment feature. LifeSG enables citizens to efficiently access and manage a wide range of services from a single platform.
GoBusiness Online Platform
GoBusiness is an online platform designed to connect business owners with various government e-services and resources. Users can register a business, apply for licenses, grants, and more through the platform. It acts as a comprehensive resource, simplifying the interactions between business owners and government services, aiding in efficient business operations.
GovTech's Industry Engagement
GovTech has renamed its annual industry event to 'Industry Engagement', which now includes closed-door dialogues on various topics with industry participants. This rebranding reflects a shift towards more interactive and collaborative exchanges between the public and private sectors. The event aims to foster a deeper understanding and smoother collaboration on tech-related initiatives and projects.
Tech Initiatives and Tools
GovTech has introduced several innovative tools and initiatives to enhance digital services. Purple A11y is an open-source automated testing tool that has resolved 6.4 million accessibility issues and scanned over 500,000 websites globally. The Digital Service Standards (DSS) guide government agencies in creating digital services that are accessible, inclusive, usable, and relevant. Additionally, the Tech Kaki community enables citizens to actively participate in evaluating the accessibility of these services.