Rachel Clark
About Rachel Clark
Rachel Clark is a Client Operations Representative at Gravity Diagnostics, where she has worked since 2020. She has a background in marketing, customer support, and communications, with previous roles at The Motz Group, USGreentech, and Xavier University.
Current Role at Gravity Diagnostics
Rachel Clark serves as a Client Operations Representative at Gravity Diagnostics, a position she has held since 2020. In this role, she is responsible for managing client interactions and ensuring operational efficiency. Her focus is on enhancing customer satisfaction and streamlining processes to support the company's diagnostic services.
Previous Experience in Client Operations
Before joining Gravity Diagnostics, Rachel held various positions that contributed to her expertise in client operations. She worked at USGreentech as Logistics and Customer Account Support from 2018 to 2019. Prior to that, she was an Experience Specialist at The Motz Corporation from 2019 to 2020, where she focused on improving customer experiences.
Internship Experience
Rachel gained valuable experience through internships early in her career. She worked as a Marketing Intern at The Motz Group from 2017 to 2018, where she assisted in marketing initiatives. Additionally, she completed a summer internship as an HRIS Summer Intern at Convergys in 2016, which provided her with insights into human resources operations.
Educational Background
Rachel Clark studied at Xavier University, where she earned a Bachelor’s Degree in Communication and Media Studies with a focus on Public Relations from 2015 to 2018. Prior to that, she attended Bowling Green State University, studying Business/Corporate Communications from 2013 to 2015. This educational background has equipped her with strong communication skills applicable in her professional roles.
Early Career Development
Rachel began her career at Xavier University, participating in the Xavier University Phonathon from 2015 to 2017. This role involved engaging with alumni and supporters, which helped her develop skills in communication and relationship management. Her early experiences laid the foundation for her subsequent roles in client operations.