Alexis Dancik
About Alexis Dancik
Alexis Dancik is a Customer Success Representative with a background in public speaking and customer service. She has worked at Great Minds since 2022 and previously held a position at AdAdapted as a Client Success Associate.
Work at Great Minds
Alexis Dancik has been employed at Great Minds as a Customer Success Representative since 2022. In this role, she utilizes her skills in customer service and public speaking to enhance client relationships and ensure customer satisfaction. Her position involves addressing client needs and providing support to optimize their experience with the company's products and services.
Previous Experience at AdAdapted
Before joining Great Minds, Alexis Dancik worked at AdAdapted as a Client Success Associate from 2020 to 2021. During her 11-month tenure, she focused on maintaining client relationships and delivering effective solutions to meet customer needs. This experience contributed to her development in customer success and communication skills.
Educational Background
Alexis Dancik studied at Central Michigan University, where she earned a Bachelor of Business Administration (B.B.A.) with a focus on Marketing. Her studies spanned from 2016 to 2020, providing her with a solid foundation in business principles and marketing strategies that support her current role in customer success.
Professional Skills and Expertise
Alexis possesses expertise in Microsoft Office, which enhances her efficiency in administrative tasks. Her strong background in public speaking complements her role in customer success, allowing her to communicate effectively with clients and present information clearly. Additionally, her experience in higher education has contributed to her skills in customer service and communication.
Work History in Higher Education
Prior to her role at AdAdapted, Alexis Dancik worked as a Tutor at Central Michigan University from 2017 to 2019. This position lasted for two years and involved assisting students in their academic pursuits. Her experience in higher education has likely influenced her approach to customer service and her ability to communicate complex information effectively.