David Grimes
About David Grimes
David Grimes is a Customer Success Representative for Special Accounts at Great Minds, where he has worked since 2021. He has a diverse background in customer service and sales, with previous roles at Staples Business Advantage and Venture Logistics.
Work at Great Minds
David Grimes has been employed at Great Minds since 2021, serving as a Customer Success Representative for Special Accounts. In this role, he focuses on ensuring customer satisfaction and managing special accounts. Prior to this position, he worked at Great Minds as a Customer Success Representative from 2020 to 2021, where he gained experience in customer relations and support.
Previous Experience at Staples Business Advantage
Before joining Great Minds, David Grimes held multiple positions at Staples Business Advantage. He served as a Technology Program Account Manager from 2016 to 2017, where he managed technology-related accounts. Prior to that, he worked as an Inside Sales Account Manager from 2015 to 2016, and as a Customer Service Consultant from 2017 to 2018. His career at Staples began as an Easy Tech Expert from 2012 to 2015, and he also worked as an Easy Tech Sales Associate from 2005 to 2012.
Experience at Venture Logistics
David Grimes worked at Venture Logistics as a Customer Service Representative from 2019 to 2020. In this role, he was responsible for addressing customer inquiries and ensuring a high level of service. His experience at Venture Logistics contributed to his skills in customer service and support.
Career Timeline
David Grimes has a diverse career spanning several years in customer service and account management. He began his career at Staples Business Advantage in 2005 and continued there until 2018, transitioning through various roles. After a brief period at Venture Logistics, he joined Great Minds in 2020. His career reflects a consistent focus on customer success and support.