Matt Eckstein
About Matt Eckstein
Matt Eckstein is a Program Assistant at the Greater Chicago Food Depository, a position he has held since 2021. He has extensive experience in client services and training, primarily from his long tenure at Morningstar.
Work at Greater Chicago Food Depository
Matt Eckstein has been serving as a Program Assistant at the Greater Chicago Food Depository since 2021. In this role, he contributes to the organization's mission of alleviating hunger in the Chicago area. His responsibilities include supporting various programs aimed at providing food assistance and resources to those in need. The Greater Chicago Food Depository is a key player in the fight against food insecurity, and Eckstein's work is integral to its operations.
Previous Experience at Morningstar
Eckstein has extensive experience at Morningstar, where he held multiple positions over a span of 13 years. He began as a Production Coordinator in 2001 and progressed to Quality Assurance Team Lead/Product Support Representative from 1995 to 2001. He later took on the role of Training Manager from 2002 to 2014, followed by a position as Client Services Consultant for one year in 2014-2015. He then served as Customer Success Manager from 2015 to 2018. This diverse experience has equipped him with a strong foundation in client relations and operational management.
Education and Expertise
Matt Eckstein earned a Bachelor of Arts (BA) in History from Beloit College. His educational background provides him with a broad perspective and analytical skills, which he applies in his professional roles. The combination of his academic training and extensive work experience contributes to his expertise in program management and client services.
Career Timeline
Eckstein's career spans several roles at Morningstar and his current position at the Greater Chicago Food Depository. He started his journey in 1995 as a Quality Assurance Team Lead/Product Support Representative, followed by various roles leading to his last position at Morningstar as Customer Success Manager until 2018. He transitioned to the Greater Chicago Food Depository in 2021, marking a significant shift in his career focus towards community service and support.