Melissa Perez
About Melissa Perez
Melissa Perez serves as the Public Benefits Outreach Coordinator at the Greater Chicago Food Depository, where she has worked since 2016. She has a background in psychology and experience in various roles, including receptionist and bilingual benefits representative.
Work at Greater Chicago Food Depository
Melissa Perez has served as the Public Benefits Outreach Coordinator at the Greater Chicago Food Depository since 2016. In this role, she plays a crucial part in training staff, volunteers, and member agency staff for Supplemental Nutrition Assistance Program (SNAP) outreach activities. She ensures that all outreach activities are meticulously tracked and recorded, which is essential for program evaluation and reporting to funding agencies. Additionally, she coordinates with the Illinois Department of Human Services to inquire about clients' applications, facilitating a streamlined process for those seeking assistance.
Previous Experience in Chicago
Before her current position, Melissa Perez worked at various organizations in Chicago. She was employed at Williams Montgomery & John as a Receptionist and Service Specialist from 2009 to 2012. Following this, she worked at Labarge Campbell & Lyon LLC as a Receptionist from 2012 to 2015. Most recently, she served as a Bilingual Benefits Representative and Consultant at McDonald's Corporation from 2015 to 2016. These roles provided her with diverse experience in customer service and administrative support.
Education and Expertise
Melissa Perez studied at the University of Phoenix, where she earned a Bachelor of Science degree in Psychology from 2009 to 2013. This educational background has equipped her with a solid understanding of human behavior and social services, which is beneficial in her current outreach role. Her expertise in public benefits and outreach strategies is further enhanced by her extensive experience in various customer service positions.